pain point

noun

plural pain points

: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers

When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.

—Billy Polson

Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.

—Chris Welch

broadly : something that is a recurring source of trouble, annoyance, or distress

Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says.

—Jura Konicus

Examples of pain point in a Sentence

Recent Examples on the Web

Tailor your product or services to address specific pain points within the trend. —Raheel Sheikh, Forbes, 7 Mar. 2025

Jonas’s story is a testament to the power of perseverance, innovation, and a deep understanding of industry pain points. —Jason Phillips, USA TODAY, 3 Mar. 2025

And of course, credit cards are a pain point for Americans at all ages. —Mallika Mitra, Sacramento Bee, 26 Feb. 2025

Why new law may be complex to implement As the Social Security Administration works to implement the law’s new benefit changes, the agency will face some pain points that may contribute to delays, according to Weaver. —Lorie Konish, CNBC, 13 Feb. 2025

Word History

First Known Use

1986, in the meaning defined above

Rhymes for pain point

• adjoint
• anoint
• appoint
• checkpoint
• conjoint
• disjoint
• endpoint
• gunpoint
• midpoint
• nonpoint
• pinpoint
• standpoint